How Do I Create an Account?

Learn how to create a free National Clearance Australia account to apply for police checks, track applications, and download certificates. Follow a simple 5-step process to get started.

You need a free National Clearance Australia account to apply for a police check, track your application, and download your certificate. Creating an account takes less than two minutes.

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  • How do I create an account?

    Follow these five steps:

    1. Visit ncaust.com.au and click Request a Check.
    2. Enter your email address and create a secure password.
    3. Verify your email by clicking the link sent to your inbox.
    4. Complete your profile with your full legal name and contact details.
    5. You are ready to begin your police check application.
  • Is creating an account free?

    Yes — creating your account is completely free and takes under two minutes. You only pay when you submit a police check application.

  • Already have an account?

    Log in with your existing email and password. Use the Forgot Password link on the login page if you need to reset your credentials.

  • One account per person

    Each applicant should keep their own account. Do not share credentials — your dashboard holds sensitive personal and criminal history information.