Informed Consent

1. Who We Are

Job Trainer Australia Pty Ltd (ABN 95 647 755 600), trading as National Clearance Australia, is an ACIC Accredited Body. We have executed the Agreement for controlled access by duly Accredited Bodies to Nationally Coordinated Criminal History Checks with the Australian Criminal Intelligence Commission (ACIC), which authorises us to submit NCCHC applications on your behalf through the National Police Checking Service.

As an Accredited Body, we are the party responsible for collecting your application, verifying your identity, submitting your check to the ACIC, and delivering your result to you.

2. What You Are Applying For

You are applying for a Nationally Coordinated Criminal History Check. This is conducted with your informed consent to help determine your suitability for employment, a position of trust, volunteering, or a licensing or registration requirement.

An NCCHC contains your personal information and any relevant police information about you, released according to the purpose of your check. It is a point-in-time record: it reflects your criminal history as at the date it is issued and does not expire.

3. Identity Verification

Before your check can be submitted, we must verify your identity to the standard required by the ACIC. We do this by manually reviewing the identity documents you provide — our staff visually check your documents against the details in your application and against a photograph of you.

By applying, you consent to us collecting your identity documents and the personal information they contain, and to us using that information for the sole purpose of verifying your identity and processing your check.

The documentation you provide must include evidence of your full legal name, date of birth, and a photograph of you.

4. What You Consent To

By submitting your application, you consent to the following:

1. To National Clearance Australia collecting your personal information and identity documents for the purpose of your NCCHC;
2. To National Clearance Australia disclosing your personal information to the ACIC and to Australian police agencies, so that they can use it — together with the information in your identity documents and any other available information relating to you — to conduct your Nationally Coordinated Criminal History Check;
3. To the ACIC and Australian police agencies using and disclosing that information for the purpose of your check, and for the law-enforcement purposes permitted under the Australian Crime Commission Act 2002 (Cth);
4. To National Clearance Australia receiving your result from the ACIC and issuing it to you.

5. Spent Convictions and Disclosure Limits

Your NCCHC is subject to the spent convictions, non-disclosure, and filtering laws of the Australian Government and of each state and territory. These laws limit which older or minor matters can lawfully be released, and they are applied by the police agencies before your result is issued.

This means your result will only ever contain police information that is lawfully releasable for the purpose of your check. You do not need to take any action for these protections to apply — they are applied automatically.

If you would like to understand more about spent convictions before applying, the Australian Government and state and territory governments publish guidance on how these schemes work.

6. Where Your Information Goes

All processing of your Nationally Coordinated Criminal History Check takes place entirely within Australia. Your application data, identity documents, and any police information relating to you are collected, processed, and stored in Australia.

Our Website also uses analytics and live chat tools that store general website-usage information overseas. These tools are never given access to your application data, your identity documents, or your police information. This is explained in full in our Privacy Policy.

7. Accuracy and Your Acknowledgement

By submitting your application, you acknowledge and agree that:

1. The information you have provided is true, accurate, and complete to the best of your knowledge;
2. You understand that providing false or misleading information, or another person's information without their authority, may be an offence;
3. An NCCHC is a point-in-time record and reflects your criminal history only as at the date it is issued; and
4. You submit your application, and provide your consent, of your own free will.

If any of the information you have given us is incorrect, your check may be delayed or may return an inaccurate result. Please check your details carefully before you submit.

8. Consent for Minors and Applicants Who Cannot Consent

Informed consent must be given by a person who is able to understand and agree to what they are consenting to. In the situations below, someone else must provide that consent on the applicant's behalf.

8.1 Applicants Under 15 Years of Age

If the applicant is under 15 years of age, the application and this consent must be completed by the applicant's parent or legal guardian.

8.2 Applicants Aged 15 to Under 18

If the applicant is at least 15 but under 18 years of age, the application and this consent must be completed by the applicant's parent or legal guardian.

8.3 Adults Who Cannot Consent for Themselves

If the applicant is 18 or over but does not have the legal capacity to provide their own consent, the application and this consent must be completed by an authorised representative — for example, a person appointed as the applicant's guardian or administrator, or another person legally responsible for the applicant.

8.4 What the Parent, Guardian, or Representative Confirms

Where you are completing this application on behalf of another person, you provide your own name and confirm that:

1. You are the parent, legal guardian, or otherwise legally authorised representative of the applicant, and you have authority to consent on their behalf;
2. You give all of the consents and acknowledgements set out on this page on the applicant's behalf, as though you were the applicant; and
3. The information provided about the applicant is true, accurate, and complete to the best of your knowledge.

The applicant's own identity must still be verified. You will need to provide identity documents evidencing the applicant's full legal name, date of birth, and a photograph of the applicant, in addition to confirming your own identity and authority. You must also provide a document that establishes your relationship to the applicant — such as the applicant's birth certificate naming you as a parent, or a court order or guardianship instrument appointing you as their guardian or representative.

9. Withdrawing Your Consent

Your consent is voluntary. You may withdraw it at any time before your check is submitted to the ACIC by contacting us. If you withdraw your consent, we will not be able to process your NCCHC, and any application in progress will be cancelled.

Once a check has been submitted to the ACIC, it cannot be recalled. We handle and destroy the personal information collected for your check in accordance with our Privacy Policy and our obligations as an ACIC Accredited Body.

10. Questions

If you have any questions about this Informed Consent, about what you are consenting to, or about your Nationally Coordinated Criminal History Check, please contact us before you apply: